Subscription
Frequently Asked
skinbetter science subscription is a convenient way for you to get the skincare products you want delivered on a regular schedule. We automatically send your favorite skincare products to you based upon your chosen frequency. The service is easy to use and customizable, you can update your orders at any time in your account on skinbetter.com. As a member of the skinbetter science subscription program, you will receive complimentary ground shipping on orders $99+ plus 5% off each subscription order.
You always have complete control over your skinbetter science subscription orders. You will receive an email reminder 10 days before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting the Subscription section of your skinbetter.com account. Changes to orders can be made any time before the next scheduled shipment date and you can cancel at any time.
You always have complete control over your skinbetter science subscription orders. You will receive an email reminder 10 days before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting the Subscription section of your skinbetter.com account. Changes to orders can be made any time before the next scheduled shipment date and you can cancel at any time.
Joining the skinbetter science subscription program is easy; it can be done while browsing on a product page or while reviewing items in the shopping cart. To get started, simply select the subscription option next to your desired skincare product, select your preferred shipment frequency and then check out as normal.
After you sign up for subscription, you will receive an email confirming your order and frequency. This email will include a link to access the Subscription section in your account where you can manage your future orders, subscription products and account information such as billing and address details.
We will place your subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each subscription order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your replenishment, and confirmation when an order is placed successfully.
We will place your subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each subscription order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your replenishment, and confirmation when an order is placed successfully.
To review or modify your subscription account information, visit the Subscription section in your account on skinbetter.com.
To change your shipping address for an order, click the Edit link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all subscriptions and future orders.
Please remember to press OK and verify that your updated information saved successfully. Please allow up to 24 hours for any modifications or cancellations to be processed.
To change your shipping address for an order, click the Edit link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted.
To change your billing address for an order, click the Edit link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all subscriptions and future orders.
Please remember to press OK and verify that your updated information saved successfully. Please allow up to 24 hours for any modifications or cancellations to be processed.
Your very next scheduled orders will be listed in the Subscription section in your account on skinbetter.com
Subscription items that have the same order date, shipping address, billing address and payment method will ship as one order. If you have more than one subscription item and want the items to ship in the same order, simply visit the Subscription section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.
All subscription orders require a credit or debit card payment. Alternative payment forms, such as PayPal or Afterpay, cannot be accepted at this time.
If you have not found what you are looking for, our Concierge Team is available to assist you. Feel free to give us a call at (800) 538-5600 or email us by filling out this form.
If you have not found what you are looking for, our Concierge Team is available to assist you. Feel free to give us a call at (800) 538-5600 or email us by filling out this form.
